If you have a question that was not answered by one of the frequently asked questions below, please email us at [email protected] and we will do our best to assist you.


About Conference Location and Time

When and where is the conference take place and where is it located?
The Mental Health For All conference will take place on September 23rd, 24th, and 25th at the Westin Harbour Castle in Toronto, Ontario.

What are the hotel room rates?
The rate in our block is $279.00. For more information, click here.

How do I get to the hotel?
Click here for directions: https://www.marriott.com/hotels/maps/travel/yyzwi-the-westin-harbour-castle-toronto/

What time do I arrive for the conference?
The conference begins with registration and continental breakfast from 7:30am to 9:00am.  The conference officially begins at 9:00am on each day.

About Registration

What is included in the cost of my registration?

You will receive a name badge and program when you arrive on site. Your name badge gives you access to attend any of the plenary sessions, concurrent sessions, breakfast sessions, and morning activities. Registration also includes the following meals on each day of the conference: breakfast, lunch, and health breaks (both morning and afternoon).

Note: Hotel rooms are not included in the registration fee.

How do I register for the conference?

Please click here to register for the conference.

Are group discounts available?

If 5 or more people register together (in the same registration), we offer a CDN $25.00 discount for all people in the group on all items.

How do I become an Exhibitor?

There is an exhibitor package available. Click here for more information and to apply to become an exhibitor!

About Presenting a Concurrent Session

Do Presenters Need to Register?

Yes. All conference presenters are required to register for a minimum of one day (the day on which their presentation is scheduled). We have a reduced rate for presenters. Please click here for more information on prices.

As a Presenter, how do I make changes to my session description or presenter list?

Please contact us by email: [email protected] or by phone at 1-866-655-8548.  Changes can be made up to August 9th for the printed program.

When do presenters have to provide PowerPoint and to whom?

All presenters are asked to provide their PowerPoint a week before the conference to us via email: [email protected].

Will presentations be made available to delegates after the conference?

Presentations will be uploaded with the presenter’s permission to the conference website.  An email will be sent to all participants with the link when they are ready.

Is there funding to assist with travel and/or registration costs?

At this time, we do not have a bursary available.  We are working on securing funds to provide this opportunity.

Will any of the presentations be live-streamed or available through video-recording.

At this time, we are not planning to live-stream or video-record the plenary or breakout sessions.  We will update the website should we decide to offer this opportunity.

About Poster Presentations 

What size are the poster boards?

Posters should be no more 6 feet width and 6 feet length.  Layout can be vertical or horizontal.

When are Poster Presentations scheduled?

There will be time scheduled to view the poster presentations on the second day of the conference.

When do I set up my poster?

Poster set up is planned from 7:00am – 8:30am on Monday Sept 23 and available for viewing throughout the conference until Wednesday Sept 25th.

General Conference Related Questions

Will there be wifi?

Yes, there will be Wifi at the conference in the meeting space.  A code will be provided at the conference.

What is the cancellation policy?

All refund requests must be received in writing to [email protected].  Refund requests received on or before August 23rd, 2019, will be honoured minus an administrative fee of $100.00. No refunds will be honoured after August 23rd, 2019.  Please allow 48 hours for delegate substitution if possible.

Will there be volunteer opportunities?

Thank you for your interest in volunteering at the conference. Please email us at [email protected] for more information about potential opportunities.